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Account

Plans & billing

What each plan includes, how billing works, and what happens when you change plans.

The plans

Starter — the full configurator for up to 10 connected products: sections, options, swatches, tooltips, per-choice prices, conditional logic, design themes, and native checkout.

Pro — everything in Starter, plus unlimited products, formula pricing (size tables, price bands, multipliers, custom formulas, validation rules), customer groups, quotes & pay-by-link, and share links.

Advanced — everything in Pro, plus API access for ERP/manufacturing sync, per-country option sets, and per-variant option sets.

How billing works

Billing goes through Shopify — the charge appears on your regular Shopify invoice. There's no separate account or credit card. Change plans anytime from the Plans button on the app's Home screen; Shopify prorates automatically.

Upgrading

Upgrades take effect within a few minutes. If a page still shows a feature as locked right after upgrading, give it a moment and reload.

Downgrading — nothing is deleted

If you downgrade, your work is kept: templates, rules, groups and design themes all stay in place. Features above your plan just stop being served or editable:

  • Above 10 products on Starter? Existing connections keep working; you can't add new ones until you're back on Pro.
  • Formula rules on Starter? They stop being editable; per-choice prices keep working.
  • API tokens without Advanced? Requests are politely refused until you upgrade again.

Upgrade again later and everything is exactly where you left it.

Questions about a charge

Shopify handles the actual billing, so refunds and billing disputes go through Shopify's standard app-billing process — but reach out via Support first and we'll help you sort it out.